About Skyray Ventures
Skyray Ventures is recruiting a skilled and experienced Close CRM Expert to support its sales and operations teams in managing, optimizing, and improving their day-to-day use of Close CRM.
The successful candidate will play an important role in ensuring that the company’s CRM system is properly structured, fully utilized, and aligned with business workflows.
This role is designed to improve lead management, strengthen sales performance, increase pipeline visibility, and ensure accurate reporting across the organization.
The position is remote and offers flexibility within EST working hours.
Applicants may be considered for either part-time or full-time work depending on business requirements and availability.
Role Overview
The Close CRM Expert will be responsible for managing and optimizing the organization’s Close CRM environment.
The successful candidate will help build efficient sales pipelines, improve workflows, configure automations, and ensure that team members are using the CRM effectively.
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The role also involves monitoring data quality and making sure leads, contacts, and other sales information are accurately recorded and maintained.
In addition, the CRM Expert will work closely with sales and leadership teams to identify opportunities for improving efficiency, automation, and conversion performance.
Key Responsibilities
The successful candidate will set up, configure, and maintain Close CRM for the organization.
You will build and optimize sales pipelines, workflows, automation sequences, and processes that support effective lead management.
The role includes managing user roles, permissions, system settings, and other important CRM configurations.
You will also integrate Close CRM with other business tools, including email platforms, calendars, lead sources, and other relevant systems.
Monitoring CRM data quality and ensuring accurate lead and contact tracking will also be an important responsibility.
The CRM Expert will create and maintain dashboards, reports, and performance tracking metrics to support sales and operational decision-making.
You will train team members on effective CRM usage, best practices, workflows, and processes that can improve adoption across the organization.
The role also involves troubleshooting technical issues and providing ongoing support to users when CRM-related challenges arise.
The successful candidate will be expected to recommend improvements that can increase sales efficiency, improve response times, and support higher conversion rates.
Benefits
This position offers an opportunity to work remotely while supporting sales and operations teams from any suitable location in Nigeria.
The role provides flexibility within EST working hours, allowing successful candidates to work within an agreed remote schedule.
Successful candidates will gain practical experience working with sales workflows, CRM automation, integrations, reporting systems, and performance tracking.
The position also provides an opportunity to collaborate closely with sales and leadership teams while contributing directly to business efficiency and revenue operations.
Applicants with strong CRM expertise can further develop their skills by working with automation, workflow optimization, lead management, and sales performance analysis.
Requirements
Applicants must have proven experience working with Close CRM at an advanced user or administrator level.
Candidates should have a strong understanding of sales pipelines, CRM systems, and CRM best practices.
Experience with automation, integrations, workflow optimization, and CRM configuration is required for this role.
Applicants should be able to analyze sales data and generate useful insights that can support better decision-making and performance improvement.
Strong problem-solving abilities and technical troubleshooting skills are also important.
Candidates should have excellent communication skills and the ability to train and support team members on CRM usage.
Experience in sales operations or revenue operations is considered an added advantage.
Familiarity with tools that integrate with Close CRM, including Zapier, email platforms, and other automation tools, will also be beneficial.
A background in SaaS, remote sales, or high-ticket sales environments is preferred.
The successful candidate should be detail-oriented, highly organized, proactive, solution-focused, and able to work independently in a remote environment.
Expected Outcomes
The successful candidate will be expected to contribute to improved lead response times and stronger visibility across the sales pipeline.
The role is also expected to support higher adoption of Close CRM across the organization.
Improving sales workflows, automation processes, and overall CRM efficiency will be an important measure of success.
The successful candidate will also help ensure that sales reporting remains accurate, reliable, and useful for business decision-making.
How to Apply
Interested and qualified candidates should prepare an updated CV highlighting their experience with Close CRM and other CRM platforms.
Applicants should be prepared to state the number of years of experience they have working specifically with Close CRM.
Candidates may also be required to provide information about other CRM platforms they have worked with and the number of years of experience they have with each system.
Experience in a high-ticket sales environment of at least one year is preferred.
Location: Remote
Job Type: Part-time or Full-time
Contract Type: Hourly-Based Contract
Pay: $3 – $5 USD per hour
Working Hours: EST Time Zone, with flexibility within EST working hours
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